Privacy Policy
Last updated: April 20, 2025
At Fitnex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based fitness tracking application.
Please read this Privacy Policy carefully. By accessing and using Fitnex, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.
1. Information We Collect
We collect information in a way that aligns with our commitment to privacy. We only collect what is necessary to provide you with our service.
1.1 Information You Provide to Us
- Account Information: When you create an account, we collect your email address and an encrypted version of your password. If you choose to sign up using a third-party authentication provider (like Google or Apple), we receive basic profile information from that provider.
- Profile Information: You may choose to provide additional information such as your name, height, weight, fitness goals, and profile picture.
- Workout Data: Information you input about your workouts, including exercises performed, sets, reps, weights, and duration.
- Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.
1.2 Information Collected Automatically
We collect minimal technical information necessary for the app to function properly:
- Usage Data: Information about how you interact with our application, such as features used and time spent on the app.
- Device Information: Basic information about the device and browser you use to access our service, such as browser type and version.
- Cookies and Similar Technologies: We use only essential cookies necessary for the app to function. We do not use tracking cookies or any cookies for advertising purposes.
1.3 Information We Do NOT Collect
- We do not track your location unless you explicitly opt-in for location-based features.
- We do not collect information about your activities outside of our application.
- We do not use tracking pixels, advertising IDs, or similar technologies to track you across the web.
- We do not build behavioral profiles for advertising purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To create and maintain your account
- To process and track your workouts and fitness progress
- To provide personalized workout recommendations through our AI features
- To respond to your comments, questions, and requests
- To send you technical notices, updates, security alerts, and administrative messages
- To protect the security and integrity of our services
- To comply with legal obligations
3. How We Share Your Information
We are committed to never selling your personal data. We share your information only in the following limited circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf. These entities are contractually bound to use the data only for providing services to us and are prohibited from using it for their own purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:
- Encryption of your personal data both in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular security training for our staff
- Monitoring for suspicious activities
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
You can request deletion of your account and associated data at any time through the app settings. When you delete your account, all your personal information will be permanently removed from our active systems within 30 days.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise these rights, please contact us at privacy@fitnex.com. We will respond to your request within 30 days.
7. Children's Privacy
Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@fitnex.com, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use appropriate safeguards, such as standard contractual clauses approved by relevant authorities, to ensure that your data receives an adequate level of protection.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our service after we post changes to the Privacy Policy means that you accept and agree to the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@fitnex.com
Address: 123 Fitness Street, Suite 100, San Francisco, CA 94107